C&W launches business communication with Virtual Office
Cable & Wireless (C&W) intends to launch a new Internet-based telephony service for businesses communication to ensre cost savings and greater mobility for their customers.
The new service called “Virtual Office†enables users to make phone calls through their computer as well as managers to administer call handling through software as alternative to a private branch exchange (PBX).
According to C&W, by removing the need for a PBX, the service will cut telecoms costs and respond to the growing trend for the users of mobile business who no longer want to be tied to physical desk or office.
However, the precise savings is not known yet as the Information and Communication Technology Authority (ICTA) has not approved C&W’s tariffs yet. So, Virtual Office is subject to ICTA approval. C&W would like to launch the new service by late June.
C&W does sell and rent PBXs, however, it does not see the launch of Virtual Office as a big conflict with its existing offerings.
Business class voicemail, call forwarding, call waiting and do not disturb will be the options enabled by the Virtual Office service. Also, a variety of other communication tools such as telephone conferencing, easy access to video calling, account and authorisation codes, and web based interfaces for phone set-up including moves, adds or changes will be available.